| What time is check in and check out? |
|---|
| Check-in 15.00p.m.//Check-out 12.00p.m. |
| Can I leave the room late? |
| Subject to request |
| Can I choose the type of bed in my room? (Large bed – two beds) |
| Yes, subject to availability |
| Do the rooms have a balcony or terrace? Can I reserve one? |
| Some rooms have a terrace and may be reserved |
| Are there non-smoking rooms? |
| Yes |
| How many storeys does the building have? Is there a lift? |
| The hotel has 7 floors and lift |
| Is there air conditioning in the rooms? Does it work all year round? |
| Yes. It does not work all year round |
| Is your hotel adapted for the handicapped? |
| Yes |
| Can you keep my luggage when I leave the room? |
| Yes |
| Is there a safe place to park my car? How much does it cost? |
| In our own parking |
| Does the hotel have an Internet or e-mail terminal for guests? |
| Guest may receive e-mail at: [email protected] |
| Do you have high-speed internet in the room for my portable computer? Is it wireless? |
| Yes, wireless. We have antennas to lend out to those clients needing it |
| Do you have a quiet, romantic room? How can I reserve it? |
| Yes. It may be reserved through hotel reservation |
| What languages are spoken in Reception? |
| Spanish, English, French |
| Where may I rent a car? |
| At Reception |
| How far are you from the Puerta del Sol? |
| 15 minutes by bus |
| How far are you from the Prado Museum? |
| 15 minutes by bus |
| How much does a taxi from the airport cost? How long does it take? |
| 20-25 €. 30 minutes aproximatly |
| In what kind of a neighbourhood are you? |
| Very peaceful. Business area. |
| I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel? |
| Very easy, either by car or by underground (metro). |
